See exactly how customers experience your inspection reports—from receiving the link to approving services with one tap.
One click to reach your customer
When the inspection is complete, send a branded link via SMS or email. Customers receive it instantly on their phone—no app download required.
A beautiful, mobile-first experience
Customers see their full inspection report with photos, videos, and easy-to-understand explanations. Everything is organized by priority so they know what matters most.

Your brake pads are at 3mm thickness. For your safety, we recommend replacing them soon. This is a common wear item at this mileage.

Visible cracking on the belt surface. This belt powers your alternator and A/C—if it breaks, you'll be stranded.
Transparency builds trust
Each service recommendation includes visual proof, clear pricing, and urgency level. Customers can tap any item to see photos/videos and understand exactly why it's needed.
Decisions made easy
Simple approve or decline buttons for each service. Customers can approve all, some, or none—and add notes or questions for your team.
No more phone tag
The moment a customer responds, your team gets a notification. See exactly what was approved, declined, and any questions they asked—all in real-time.
Everything your customers need to make confident decisions—fast.
No app to download. Works perfectly on phones, tablets, and desktops.
Photos and videos right in the report so customers see what you see.
Customers can ask questions without leaving the portal.
Accept deposits or full payment right from the approval screen.
See how GarageInsight's customer portal can transform your approval rates.