For Service Writers

    Close More Work, With Less Chasing

    Visual reports that sell themselves and one-click approvals that eliminate phone tag. Spend less time chasing, more time closing.

    The Problem

    Service writers are stuck between techs and customers, translating jargon, chasing approvals, and playing phone tag. By the time you get a callback, the customer has talked themselves out of the work.

    Endless Phone Tag

    Calling, leaving voicemails, waiting for callbacks. Every hour of delay is another chance for the customer to say no.

    Hard to Explain Problems

    Describing a worn bushing over the phone is almost impossible. Customers can't see it, so they don't believe it.

    Bottleneck at the Desk

    Waiting for techs to finish writing up inspections. Then rewriting it in customer-friendly language. Double work.

    THE SOLUTION

    Built for how you work

    GarageInsight gives service writers visual proof that sells and digital approvals that close. Customers see exactly what's wrong on their phone and approve with one tap.

    1
    Feature 1

    AI Summaries That Sell

    AI-generated explanations in plain English. Service writers can walk into every conversation prepared and confident.

    AI translates tech speak to customer language
    Key talking points generated automatically
    Severity indicators (needs now vs. can wait)
    Estimated work value calculated
    2
    Feature 2

    One-Click Digital Approvals

    Customers review on their phone and approve each item with a single tap. You get notified instantly—no more waiting.

    Mobile-optimized customer portal
    Approve, decline, or defer each service
    Real-time notification when approved
    Customer comments and questions captured
    3
    Feature 3

    Visual Proof That Sells

    Photos and videos attached to every concern. Customers see exactly what the tech sees—no more guessing or skepticism.

    Photos attached to every flagged item
    Before/after documentation
    Shareable links via text or email
    Builds trust and eliminates skepticism

    3x

    Faster approvals

    32%

    Higher close rate

    Zero

    Phone tag

    2 min

    Avg approval time

    A Day in the Life

    Follow Sarah as she closes a brake job without picking up the phone

    Step 1

    Sarah gets a notification: Mike's inspection is ready. She opens it instantly on her tablet.

    The Value

    No walking to the bay, no waiting for paperwork

    Swipe to navigate
    Inspection Report
    RO #45892 • Ford F-150
    Ready
    New Inspection Ready
    Mike completed RO #45892
    Just now
    Tap to review inspection
    "I used to spend half my day on the phone chasing approvals. Now customers approve on their own time and I focus on writing more work."
    AB

    Amanda Brooks

    Service Advisor, Certified Auto

    Ready to Close Faster?

    See how visual inspections transform your approval process.